One way to contact an expert controller

September, 19, 2020 by

Whether the pilot was issued a violation or simply thought a controller did a great job, knowing how to contact expert server controllers is a must.

If the pilot was reported and wants to contact the controller who issued them the violation, they should:

  1. Access their User Profile and tap on the i next to their grade level.
  2. Tap on “Show Violation History”.
  3. Locate the respective violation and the controller’s display name.
  4. Go to the IFATC Directory and search for the controller’s IF Name.
  5. Click the link on the right to be redirected to the forum.
  6. Click the blue box that says “Message”.

If the pilot was not reported and wants to message a controller, they should check the controller’s display name before exiting the game. Then, the pilot can follow steps 4 – 5 above.

Every expert controller has an Infinite Flight Community Forum account as that’s a requirement to join the IFATC. You can join the team here.

Note: When v20.2 comes out, display names will directly correlate to the user’s forum username. More information can be found here.

Luca Caviness is an editor for the IFATC Education Group and an IFATC Supervisor. He is also a real-world student pilot.